Last Updated: 12 September 2026
Sullies Fabrics (“Sullies Fabrics”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit or interact with our website, www.sulliesfabrics.co.za, contact us, submit an enquiry, or otherwise communicate with us.
This Privacy Policy is intended to provide transparency regarding how we process personal information and to explain your rights in terms of the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.
Who We Are
Sullies Fabrics is a South African fabric wholesaler supplying fabrics for upholstery, furniture, décor and interior applications.
Our details:
Sullies Fabrics
1910 Albertina Sisulu Rd
Mayfair
Johannesburg
2108
South Africa
Telephone: 011 830 2834
Email: infojhb@sulliesfabrics.co.za
Website: www.sulliesfabrics.co.za
For purposes of POPIA, Sullies Fabrics acts as the responsible party in relation to personal information that we collect and process.
Information We Collect
Depending on how you interact with us, we may collect personal information such as:
Name and surname
Telephone or mobile number
Email address
Company or business name
Physical or postal address
Information contained in enquiries or messages you send to us
Product, fabric or service requirements
Information relating to orders or business enquiries
Information necessary to communicate with you regarding your enquiry or transaction
Website usage information, where applicable, such as IP address, browser information, device information and website interaction data
We aim to collect only information that is reasonably relevant to the purpose for which it is required.
How We Collect Your Information
We may collect personal information directly from you when you:
Complete a contact or enquiry form on our website
Contact us by telephone
Send us an email
Request information about our fabrics, products or services
Submit an enquiry
Communicate with us regarding a business or customer relationship
Visit or interact with our website
We may also receive information through service providers that assist us with operating, maintaining, securing or supporting our website and business.
Where personal information is obtained from another source, we will handle that information in accordance with applicable privacy legislation.
How We Use Your Information
We may use your personal information for legitimate business purposes, including to:
Respond to your enquiries
Provide information about our fabrics, products and services
Communicate with you regarding your enquiry
Process and manage customer or business relationships
Process orders or requests where applicable
Provide customer support
Maintain and improve our website and services
Manage our business operations
Protect our website, systems and business against fraud, misuse or security threats
Comply with legal and regulatory obligations
Establish, exercise or defend legal rights
Send marketing communications where permitted by law and where the required consent or other lawful basis exists
We will not use your personal information for purposes that are incompatible with the purpose for which it was originally collected unless permitted or required by law.
Lawful Processing of Personal Information
We will only process personal information where there is a lawful basis for doing so.
Depending on the circumstances, this may include:
Your consent
Taking steps at your request or performing a contract
Complying with a legal obligation
Protecting a legitimate interest
Pursuing legitimate business interests where permitted by law
Another lawful basis recognised under POPIA
Where processing is based on your consent, you may generally withdraw that consent, subject to applicable legal requirements.
Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.
Direct Marketing
We may use your contact information to provide information about our products, services or business where permitted by applicable law.
Where POPIA requires consent for electronic direct marketing, we will obtain the appropriate consent before sending such communications.
You may request that we stop sending you marketing communications at any time.
Marketing communications may include information about:
Products
Fabric ranges
Services
Promotions or special offers
Business updates
Sharing Your Personal Information
We do not sell your personal information.
Where reasonably necessary for legitimate business purposes, we may share personal information with:
Website hosting providers
IT and technical service providers
Email and communication service providers
Professional advisers
Service providers assisting with our business operations
Law enforcement or regulatory authorities where legally required
Courts or other authorised bodies where required by law
Where third parties process personal information on our behalf, we will take reasonable steps to ensure that appropriate confidentiality and security measures are maintained.
Protecting Your Information
We take reasonable technical and organisational measures designed to protect personal information against:
Unauthorised access
Unauthorised disclosure
Loss
Damage
Unlawful processing
Accidental destruction
Unauthorised alteration
These measures may include appropriate access controls, security procedures and safeguards relating to our website, systems and information.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
If we become aware of a security compromise involving personal information, we will take appropriate steps in accordance with applicable legal requirements.
Retention of Personal Information
We will retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.
The appropriate retention period may depend on:
The purpose for which the information was collected
Whether we have an ongoing relationship with you
Legal and regulatory requirements
Accounting or record-keeping obligations
Legitimate business requirements
The need to establish, exercise or defend legal rights
When personal information is no longer required or authorised to be retained, we will take reasonable steps to delete, destroy or de-identify it appropriately.
Cookies and Website Technologies
Our website may use cookies or similar technologies to support website functionality, security, performance and user experience.
Cookies are small files that may be stored on your device when you visit a website.
Depending on the technologies implemented on our website, cookies may be used for:
Website functionality
Security
Remembering preferences
Website performance
Analytics
Understanding how visitors interact with our website
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.
Third-Party Websites
Our website may contain links to third-party websites, platforms or services.
These third-party websites operate independently from Sullies Fabrics and may have their own privacy policies and terms of use.
We are not responsible for:
The privacy practices of third parties
The security of third-party websites
The content of third-party websites
How third parties process information you provide to them
We recommend reviewing the privacy policy of any third-party website before providing personal information.
Your Privacy Rights
Subject to applicable law and certain limitations, you may have the right to:
Request confirmation of whether we hold personal information about you
Request access to your personal information
Request correction of inaccurate or incomplete information
Request that outdated information be updated
Object to certain processing of your personal information
Object to direct marketing
Withdraw consent where processing is based on consent
Request deletion of personal information where legally applicable
Request information about how your personal information is being processed
Exercise other rights available to you under POPIA
Accessing or Correcting Your Information
If you would like to request access to personal information we hold about you, or believe that information we hold is inaccurate, incomplete or outdated, you may contact us.
When making a request, please provide enough information for us to identify you and understand your request.
We may need to verify your identity before processing certain requests in order to protect your personal information from unauthorised access.
We will deal with valid requests in accordance with applicable legal requirements.
Accuracy of Personal Information
We take reasonable steps to ensure that personal information in our possession is accurate, complete and up to date where necessary.
If your personal information changes, or if you believe that information we hold is inaccurate or incomplete, please contact us so that it can be reviewed and corrected where appropriate.
Children’s Information
Our website and services are intended primarily for general customers and businesses.
We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.
Where personal information relating to a child is processed, we will do so only where permitted by POPIA or another applicable legal exception.
International Transfers
Where personal information is transferred to or processed by a service provider located outside South Africa, we will take reasonable steps to ensure that the transfer and processing comply with applicable South African data-protection requirements.
This may include ensuring that:
The recipient provides an appropriate level of protection
Appropriate contractual or legal safeguards are in place
The transfer is otherwise permitted by applicable law
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
Our business practices
Our website
Technology
Privacy practices
Applicable legislation
Regulatory requirements
Any updated version will be published on this website with an updated Last Updated date.
We encourage you to review this Privacy Policy periodically.
Complaints
If you have concerns about how we process your personal information, we encourage you to contact us first so that we can investigate and attempt to resolve the matter.
You may also have the right to lodge a complaint with the Information Regulator of South Africa if you believe that your personal information has not been handled in accordance with applicable data-protection legislation.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or the way we process personal information, please contact us.
Sullies Fabrics
Address:
1910 Albertina Sisulu Rd
Mayfair
Johannesburg
2108
South Africa
Telephone: 011 830 2834
Email: info@sulliesfabrics.co.za
Website: www.sulliesfabrics.co.za
Acceptance of This Privacy Policy
By using our website, you acknowledge that you have had an opportunity to review this Privacy Policy and understand how personal information may be processed as described above.
Where separate consent is legally required for a particular processing activity, that consent will be obtained separately where appropriate.
